Returns & Exchanges

Returns & Exchanges Policy

Return Window

We accept returns within 7 days of purchase. Items must be in original condition with tags attached and in original packaging.

Eligible Items

• Unused items in original condition
• Items with original tags and packaging
• Non-personalized products

Non-Returnable Items

• Personalized or customized items
• Perishable goods
• Items damaged by misuse
• Sale items (unless defective)

How to Return

1. Contact Us: Email us at kartiks05062003@gmail.com with your order number
2. Get Authorization: We'll provide a return authorization number
3. Package Items: Securely pack items in original packaging
4. Ship Back: Use the prepaid return label we provide

Refund Process

Once we receive and inspect your return:

• Approved refunds are processed within 5-7 business days
• Refunds are issued to the original payment method
• Shipping costs are non-refundable (unless item was defective)

Exchanges

We offer exchanges for different sizes or colors of the same item, subject to availability. Exchange requests must be made within the 7-day return window.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at kartiks05062003@gmail.com with photos of the issue. We'll arrange for a replacement or full refund, including shipping costs.

International Returns

International customers are responsible for return shipping costs unless the item was defective or incorrectly sent.

Contact Information

For questions about returns or to initiate a return:

• Email: kartiks05062003@gmail.com
• Response Time: Within 24 hours

This policy was last updated on October 5, 2025